FAQ

How to pay with a bank card

  1. I the section that interests you of the site iPay.ua (utility payments, mobile top-up, internet payment, etc.), select the company which services you wish to pay for. You can also use the search for the interested service.
  2. Fill out the payment form (all fields required for payment) and click «Continue».
  3. On the next page, you need to enter your card data: 16-digit card number (on the front side of the card(, its validity period and CVV code - three digits on the back of the card or choose the Apple Pay, Google Pay or MasterPass payment method you need. Click «Pay».
  4. Depending on the service you are paying for and the payment amount, in some cases you will be asked to go through a verification process. This is a security measure applied to our service. More details - in the "Card Verification" section.
  5. After successful payment, you will be offered to receive a receipt by e-mail or print it. It is a confirmation of your payment. The payment amount will be transferred to the account of the paid service within a few minutes.
  6. If the bank refuses to make a payment, you can repeat this operation again or specify the reason for the refusal in the call center of the bank that issued you the payment card, or contact the iPay.ua support service.

If you authorized yourself before making a payment, it will be saved in «My Cabinet» in the «Payment Archive» section, and you can also create a «Template» for repeated payments.

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