Paid service not received. What to do?

If the money has not arrived in the account - we strongly recommend contacting our customer support service to find out the circumstances and the reason for the unsuccessful payment. You can also contact the bank to find out whether a payment has been made to this account or not.

Customer service contacts:

0 800 60 11 60
Free from mobile

+38 044 502 11 60
For calls from abroad

Write to e-mail

Work schedule
Mon - Sun 9:00 - 21:00

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