FAQ

Paid service not received. What to do?

If the money has not arrived in the account - we strongly recommend contacting our customer support service to find out the circumstances and the reason for the unsuccessful payment. You can also contact the bank to find out whether a payment has been made to this account or not.

Customer service contacts:

0 800 60 11 60
Free from mobile

+38 044 502 11 60
For calls from abroad

help@ipay.ua
Write to e-mail

Work schedule
Mon - Sun 9:00 - 21:00

Was this article helpful?

Didn't find the answer to your question?

Fill out the form and we will contact you

Icon

Your form has been sent successfully

Other questions