FAQ
About the service iPay.ua
How to make payment
Personal account
Transfer from card to card
FAQ
- What is “card verification”?
- Do you charge a subscription fee?
- What cards are accepted for payments?
- What is a CVV2/CVС2 code?
- What happens if the card does not have enough funds to make the payment?
- Why can a payment fail?
- How can I get a receipt after the payment was made?
- The service I paid for wasn’t delivered. What shall I do?
- I can’t pay for the order using my card – why does it happen and what shall I do?
- The amount of payment was charged twice. How is it possible and where is my money?
- Are there any payment limits?
Limits and restrictions
"Transfer from card to card"
For owners of payment cards, the cards which support the 3-D Secure technology Verified by Visa or MasterCard SecureCode *set such limits:
- UAH 25 000 - the maximum amount of one transaction;
- UAH 75 000 - the maximum amount of transfer per day for a map of the Sender;
- UAH 150 000 - the maximum amount of transfer per month for the card of the Sender;
- UAH 150 000 - the maximum amount of all transfers per month on the Recipient's card;
- 25 - the maximum number of transfers per day on one card;
- 100 - the maximum number of transfers per calendar month one card.
For owners of payment cards, the cards which have NOT support the 3-D Secure technology Verified by Visa or MasterCard SecureCode *:
- UAH 25 000 - the maximum amount of one transaction;
- UAH 75 000 - the maximum amount of transfer per day for a map of the Sender;
- UAH 150 000 - the maximum amount of transfer per month for the card of the Sender;
- UAH 150 000 - the maximum amount of all transfers per month on the card Recipient;
- 25 - the maximum number of transfers per day on one card;
- 100 - the maximum number of transfers per calendar month one card.
* 3-D Secure Verified by Visa or MasterCard SecureCode is a Protocol processing online transactions, developed and approved by the IPS Visa and MasterCard. It is designed to ensure safety of Internet payments made with credit or debit cards. This Protocol is otherwise called Verified by Visa in terms of Visa and SecureCode in the terminology MasterCard.
How to use Verified by Visa or MasterCard SecureCode?
To use Verified by Visa or MasterCard SecureCode is very simple. At carrying out of payment in the Internet, a dialog box will appear Verified by Visa or MasterCard SecureCode, in the field You have to enter the password.