FAQ

FAQ


What happens if the card does not have enough funds to make the payment?


When a transaction is made in the system, its information is transmitted to the issuing bank. The bank confirms or rejects the transaction. Among other reasons, it can reject the transaction because the client does not have enough funds on his/her account. In case of credit card holders, payments can be made even when there are no enough funds on the account.

Only the bank that has issued your payment card can provide you with a card credit line and set its limit, as well as give information on your balance. It can also give you full information on successful and rejected transactions. 

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