FAQ

How can I get a receipt after making a payment?

After successfully paying for any service, the client has the opportunity to view, receive or send a receipt to e-mail.

If the client is registered in a personal account, all receipts for services paid using the personal account will be displayed in the "Payment archive" section.

If you need a receipt for a paid service and you haven't received it after payment, you can contact our customer support service, experts will help resolve the issue.

Customer service contacts:

0 800 60 11 60
Free from mobile

+38 044 502 11 60
For calls from abroad

help@ipay.ua
Write to e-mail

Work schedule
Mon - Sun 9:00 - 21:00

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