What are the reasons for unsuccessful payment?
- Insufficient funds on your card.
- Card has expired.
- The transaction is not authorized by the issuing bank: Your card has been blocked for online payments or a limit has been set on it.
- The payment request is not allowed by the payment gateway: Most likely, the CVV2 code verification is disabled for your card.
90% of cards in Ukraine are issued with a set limit, which prohibits payment via the Internet. To fix this, contact your bank's customer service. The phone number is indicated on the card itself. Usually from the reverse side. They will help you change the limit. Please note: limits may limit the very fact of payment via the Internet, the maximum one-time payment amount, as well as the maximum daily payment amount.
Contact your bank. They will help you enable CVV2 code verification. The customer service phone number is usually indicated on the back of the card itself.
Didn't find the answer to your question?
Fill out the form and we will contact you
About the service iPay.ua
How to make payment
Transfer from card to card
Payments by requisites
- What is “card verification”?
- Is there a subscription fee on the site?
- Which cards are accepted for payment?
- What is a CVV2/CVС2 code?
- What if there are not enough funds on the payment card to make a payment?
- What are the reasons for unsuccessful payment?
- How can I get a receipt after making a payment?
- Paid service not received. What to do?
- I can’t pay with my bank card, why and what should I do?
- The money to pay for the service was withdrawn twice. How is this possible and where is my money?
- What are the payment limits?
- I can't find the company in the directory. How to pay?
- Utilities: Filters/Regions/Cities
- They withdraw money from the card. Where to apply? Phishing.
- In what currency can payments and transfers be made?
- How to change the internet limit on the card?
- Why isn't my Apple Pay payment method showing up?
- Why leave your phone number?
- What should I do if I don't receive a code to pass the 3D Secure verification?
- How to start cooperation with iPay.ua?