Limits and restrictions
Transfers from payment card to payment card within Ukraine
10 105 UAH *
Maximum amount of transfer (UAH) with commission
10
Maximum number of all transfers per day
100
"Maximum number of all transfers per month"
100 000 UAH
Maximum amount of transfer (UAH) per month
* The maximum daily limit for OTP Bank payment cards is set at UAH 10,000, which can be changed in the mobile app. «OTP BANK UA». The transfer fee is 1% + 5 UAH..
OTP Bank is one of the largest domestic financial institutions, operating in the Ukrainian market since 1998. For most of its existence, it has been among the 10 largest banks in our country. It provides a full range of banking products for individuals and legal entities, but primarily specializes in lending to customers.
On the website, you can use the services for transferring funds from one OTP Bank card to another. Everything happens almost instantly, and you can perform the transaction using a computer or smartphone, saving you time and effort, as there is no need to visit your nearest branch.
Transfers from card to card of OTP Bank JSC (hereinafter referred to as the Bank) can be made directly on the Bank's website. The transaction is available to holders of any Visa and MasterCard payment cards. These transfers can only be made in the national currency (hryvnia). The maximum transaction amount is UAH 25,000.00. During one calendar month, a customer can make transactions for a total amount of UAH 100,000.00. To make a transfer to an account opened with the Bank, use the online form on our website. You only need to enter your payment card number, its expiration date, CVV code, your mobile phone number, and the recipient's payment card number.
With these transactions, funds will be credited to the recipients' accounts in a timely manner. To confirm the transaction, you must enter the code you will receive in an SMS message. The website is reliably protected from hacker attacks, so the likelihood of losing funds as a result of malicious actions while using it is reduced to zero. At the same time, transfers can be made not only to the Bank's payment cards, but also to accounts opened at any other financial institutions.
The speed of card transfers depends on the recipient bank's operating rules. In most cases, the procedure is completed almost instantly, so the money will be credited to the recipient's account within a few minutes. You can notify the recipient of the transfer by email or SMS.
You can print out a receipt for the payment transaction either immediately after the transaction or at any time convenient for you.
Limits on card-to-card transfers
In accordance with the requirements of the current legislation of Ukraine in the field of preventing and combating the legalization (laundering) of proceeds from crime, financing of terrorism and financing of the proliferation of weapons of mass destruction, Resolution of the Board of the National Bank of Ukraine No. 18 dated February 24, 2022 “On the operation of the banking system during the period of martial law” and the Memorandum “On ensuring the transparency of the banking payment services market,” The Bank is obliged to monitor the client's financial transactions for compliance with the information available to the Bank about the client, its activities, and the level of risk, including, if necessary, information about the source of funds related to the financial transaction(s).
In order to comply with these requirements, the Bank has introduced limits that apply to transfers from payment cards to payment cards of individuals and volunteers.
Limits are calculated and set by the Bank individually for each customer on a monthly basis, with an upward adjustment based on the Bank's available information about the customer's income and financial transactions.
You can find out the current information about the available limit for card-to-card transfers between individuals for the current month by contacting the Bank's Help Center.
For individuals:
If you need to make transfers exceeding the limit set by the Bank, you can contact the Bank's Help Center or any bank branch and provide documents confirming the sources of funds. The submitted documents will be reviewed by the Bank within 3 (three) business days. If a positive decision is made, the available limit will be increased.
For further information, please contact:
- by phone number 044 490 05 26 or 044 290 92 36 (24 hours a day, call charges are determined according to your telecommunications operator's rates);
- via instant messengers Facebook Messenger, Telegram and Viber.
For volunteers:
If you need to make transfers exceeding the limit set by the Bank, you can contact the Bank's help desk or any branch of the Bank and provide documents confirming your volunteer activity and volunteer status, including, but not limited to:
- a volunteer certificate issued by a non-profit organization or institution listed in the Register of Non-Profit Institutions and Organizations, obtained in accordance with the procedure established by the current legislation of Ukraine;
- agreement on volunteer activities;
- requests, letters to the Bank from a government agency/military unit/charitable foundation regarding joint cooperation within the framework of fundraising;
- other documents:
- information on the planned amount and timing of fundraising, indicating the purpose of such fundraising and the subsequent use of the funds raised;
- receipts, checks, invoices confirming the purchase and transfer of goods.
The submitted documents will be reviewed by the Bank within 3 (three) business days. If a positive decision is made, the available limit will be increased.
For further information, please contact:
- by phone number 044 490 05 26 or 044 290 92 36 (24 hours a day, call charges are determined according to your telecommunications operator's rates).
The above restrictions are imposed taking into account a risk-based approach and the Bank's internal rules, and in compliance with the following requirements:
- Law of Ukraine “On Banks and Banking Activities”
- Law of Ukraine “On Preventing and Combating the Legalization (Laundering) of Proceeds from Crime, Financing of Terrorism, and Financing of the Proliferation of Weapons of Mass Destruction”
- Regulations on financial monitoring by banks, approved by Resolution of the Board of the National Bank of Ukraine No. 65 dated May 19, 2020
- Resolution of the Board of the National Bank of Ukraine No. 18 dated February 24, 2022, “On the operation of the banking system during the period of martial law”
