FAQ

How to make a transfer?

To use the service "Transfer from card to card", you need:

  1. Select payment method: by card, Apple Pay, Google Pay or Masterpass wallet (only for registered users);
    • When use manual card enter, you must fill in the fields required for the transfer:

    • sender's card number;
    • sender's card validity period;
    • CVC2/CVV2;
  2. Enter the transfer amount in UAH. For convenience, the transfer amount can be calculated directly in the amount field. For example: 100+200+350;
  3. Fill in the recipient's card number
  4. Check all the entered parameters, if they are correct, click the "Transfer" button.
    The system will automatically calculate and display on the screen the amount of the commission and the total amount that will be deducted from the sender's card.
  5. Go through the user identification procedure using one of the technologies:
    • Look-up
    • If the Sender's Card is not included in the 3DSecure technology, and you have not performed a successful transfer operation with registration of a mobile phone number on the iPay.ua website during the previous 3 calendar days, you must enter a one-time digital password to confirm the operation.

      You can find out the one-time digital password by contacting the call center of the bank that issued the card or from the SMS received from the bank that issued the Sender's Card - if the card is connected to mobile banking.

    • 3DSecure technology (Verified by Visa / MasterCard Secure Code)
    • If the Sender's Card is connected to 3DSecure at the bank that issued the card, to confirm the operation, you will be asked to enter a one-time password sent to your mobile phone number by the bank that issued the card.

    • By One-time SMS-Password technology
    • If the Sender's Card is not connected to 3DSecure technology, and you have successfully received the service with registering a mobile phone number on this Site during the previous 3 calendar days, to confirm the operation you need to enter a one-time digital password that will be provided in an SMS to the specified when registration mobile phone number.

  6. The system will check all your data and display information about the success or failure of the operation in a few seconds after you click the "Confirm operation" button.

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